Store Policy

Customer Care

At Elixr Waterless Wash, we are committed to providing exceptional customer service to our valued customers. Our policy is designed to ensure that our customers have a positive experience when interacting with our website and our products.

Product Information: We are committed to providing accurate and up-to-date information about our products, including their ingredients, benefits, and recommended usage. If you have any questions or concerns about a product, please don't hesitate to contact us for more information.

Ordering and Shipping: We strive to make the ordering and shipping process as easy and convenient as possible for our customers. We offer fast and reliable shipping to most locations and provide tracking information so you can keep an eye on your order. If you encounter any issues with your order, please let us know and we will do our best to resolve the issue promptly.

Returns and Refunds: We stand behind the quality of our products and want our customers to be completely satisfied with their purchases. If you are not satisfied with a product, please contact us and we will work with you to find a solution. We offer a 30-day money-back guarantee on all products purchased from our website.

Customer Support: Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email or phone and we will respond as soon as possible. We strive to provide friendly, helpful, and professional service to all of our customers.